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Privacy Policy


Tropel Kids Ltd. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website, (the "Website").

1. Information We Collect

1.1. Personal Information: When you visit the Website, we may collect the following personal information from you:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (e.g., credit card details)

1.2. Usage Information: We may collect information about your use of the Website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

1.3. Cookies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

2.1. We use the personal information we collect to:

  • Process your orders and manage your account

  • Communicate with you, including sending order confirmations and updates

  • Improve our products, services, and website functionality

  • Personalise your shopping experience

  • Provide customer support

  • Comply with legal obligations

2.2. We use the usage information and cookies to:

  • Analyze trends and usage of the Website

  • Administer the Website and diagnose technical issues

  • Gather demographic information

  • Improve our Website and services

3. Sharing Your Information

3.1. We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and the Website, such as payment processors and shipping companies

  • To comply with legal obligations, such as responding to a subpoena or court order

  • To protect our rights, property, or safety, and the rights, property, or safety of others

  • With your consent

3.2. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

4.1. We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

4.2. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

5.1. Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal information.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal information under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal information under certain conditions.

  • The right to data portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

5.2. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Tropel Kids Ltd.

6. Changes to This Privacy Policy

6.1. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of the policy.

6.2. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

7.1. If you have any questions about this Privacy Policy, please contact us at:

Tropel Kids Ltd.

Thank you for trusting Tropel Kids Ltd. with your personal information. We are committed to safeguarding your privacy and ensuring a secure online experience.

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